ANALISIS MANAJEMEN SUMBER DAYA MANUSIA (MSDM) TERHADAP KINERJA KARYAWAN DI CV.RIGEN TIMUR RAYA

Abstrak

Penelitian ini menganalisis strategi dan praktik manajemen sumber daya manusia (MSDM) serta dampaknya terhadap kinerja karyawan di CV. Rigen Timur Raya, sebuah perusahaan telekomunikasi elektrikal. Latar belakang studi ini adalah indikasi rendahnya produktivitas, tingginya turnover, dan kurangnya kepuasan kerja karyawan akibat MSDM yang belum optimal. Menggunakan pendekatan kualitatif deskriptif, data dikumpulkan melalui wawancara, observasi, dan dokumentasi, kemudian dianalisis secara SWOT. Hasil penelitian menunjukkan bahwa praktik MSDM perusahaan masih informal: rekrutmen berbasis kenalan, pelatihan tidak terstruktur, kompensasi kurang transparan, dan penilaian kinerja subjektif. Faktor-faktor ini menyebabkan rendahnya motivasi dan kepuasan kerja, meskipun suasana kekeluargaan menjadi kekuatan. Disarankan agar CV. Rigen Timur Raya memperbaiki sistem rekrutmen dan seleksi, memperkuat program pelatihan dan pengembangan, menciptakan sistem kompensasi yang adil dan transparan, serta meningkatkan penilaian kinerja dan jalur karier. Perbaikan ini diharapkan dapat meningkatkan kinerja dan kepuasan karyawan secara berkelanjutan.

This research analyzes human resource management (HRM) strategies and practices and their impact on employee performance at CV. Rigen Timur Raya, an electrical telecommunication company. The study's background stems from indications of low productivity, high turnover, and low employee job satisfaction due to suboptimal HRM. Using a descriptive qualitative approach, data was collected through interviews, observations, and documentation, then analyzed thematically and via SWOT. Findings reveal that the company's HRM practices are informal: recruitment is based on acquaintances, training is unstructured, compensation lacks transparency, and performance appraisals are subjective. These factors lead to low motivation and job satisfaction, despite a family-like atmosphere being a strength. It is recommended that CV. Rigen Timur Raya improve its recruitment and selection systems, strengthen training and development programs, create a fair and transparent compensation system, and enhance performance appraisals and career paths. These improvements are expected to sustainably boost employee performance and satisfaction.